Store Policy

Welcome to UNOQIO!

These Terms and Conditions ("Terms") govern your use of the UNOQIO website ("Site") and any related services offered by UNOQIO ("Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Site or Services.

1. Use of the Site and Services

You must be at least 18 years old or of legal age to enter into a contract to use the Site and Services.
You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer.
You agree to be responsible for all activities that occur under your account or password.
You agree not to use the Site or Services for any unlawful or unauthorized purpose.

2. Intellectual Property

All content on the Site and Services, including but not limited to text, graphics, logos, images, and software, is the property of UNOQIO or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content on the Site or Services without the express written permission of UNOQIO.

3.Orders and Payment

You agree to pay for all purchases you make on the Site or Services using a valid payment method.
UNOQIO reserves the right to refuse any order for any reason.
Prices for products and services are subject to change without notice.

4. Shipping and Returns

Shipping costs and estimated delivery times will be displayed at checkout.
UNOQIO offers a return and exchange policy for a specified period (mention duration). Please refer to our dedicated Return and Exchange Policy page for details on the process.
You are responsible for the cost of return shipping unless the return is due to an error by UNOQIO.

5. User Content

You may submit reviews, comments, photos, or other content ("User Content") to the Site. You grant UNOQIO a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate your User Content in any media.

6. Disclaimer

The Site and Services are provided "as is" and without warranties of any kind, express or implied. UNOQIO disclaims all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

UNOQIO will not be liable for any damages arising out of your use of the Site or Services, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.

8. Termination

UNOQIO may terminate your access to the Site and Services for any reason, at any time, without notice.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

10. Entire Agreement

These Terms constitute the entire agreement between you and UNOQIO regarding your use of the Site and Services.

11. Changes to the Terms

UNOQIO may revise these Terms at any time by posting the revised Terms on the Site. You are responsible for checking the Terms periodically for any changes.

12. Contact Us

If you have any questions about these Terms, please get in touch with us at care@unoqio.com or call us at +91-6393960921.

Returns & Exchanges

We want you to love your UNOQIO! If for any reason you're not satisfied, you can return or exchange your unworn and unwashed item(s) within 7 days of purchase. Please note:

Original receipt is required.
Items must be returned in original packaging with tags attached.

Exchanges: If you're not satisfied with the size of your purchase, don't worry! You can easily exchange it by placing a request on our website within 7 days of purchase. We want you to feel comfortable and happy with your product, so don't hesitate to reach out to us for the same. Please refer to the return & exchange page to see the details information.

Refunds: Once your return is received and inspected, a refund will be issued to your original payment method within 7 business days. Please refer to the return & exchange page to see the details information.

Shipping

We offer a variety of shipping options to meet your needs. Shipping costs will be calculated at checkout based on the weight of your order and your chosen shipping method. You will receive a shipping confirmation email with tracking information once your order ships.

Order Tracking: You can track your order by clicking on the tracking link provided in your shipping confirmation email.

Order Modifications:

We strive to process orders quickly, so there may be no window to modify or cancel your order once it's placed.

Customer Service

We're here to help! If you have any questions or concerns, please don't hesitate to contact us by email at care@unoqio.com

Privacy Policy

UNOQIO ("we," "us," or "our") is committed to protecting the privacy of our customers ("you"). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (the "Site") or interact with us in any other way.

1. Information We Collect

We collect several types of information from and about you, including:

Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, billing and shipping address, and payment information.
Automatic Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing history.
User Content: You may choose to submit reviews, comments, photos, or other content ("User Content") to the Site.

2. How We Use Your Information

We use your information for various purposes, including:

To process your orders and provide customer service.
To send you marketing communications (with your consent).
To improve the Site and our services.
To personalize your experience on the Site.
To analyze trends and usage patterns.
To comply with the law.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate our business and the Site. These service providers are contractually obligated to keep your information confidential and secure.

4. Your Choices

You have choices regarding your information:

You can opt out of receiving marketing communications from us.
You can access and update your personal information.
You can request that we delete your personal information.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

6. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at care@unoqio.com or +91-6393960921.

Business Address

House No 65 A, Munirka, New Delhi,110067

By placing an order with UNOQIO, you agree to these store policies.

Payment Methods

Credit / Debit Cards
UPI
Offline Payments